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Family Support Worker and ELSA

Family Support and Emotional Literacy Support (ELSA)

Mrs Turner is our Family Support Worker, and Mrs Serreau-Nardi and Mrs Deas are our Emotional Literacy Support Assistants (ELSAs). They work closely with children, families and staff across the school to support pupils’ emotional wellbeing and help them feel happy, safe and ready to learn.

This page explains a little more about the ELSA role and how emotional support is offered at our school.

What is an ELSA?

ELSA stands for Emotional Literacy Support Assistant. The ELSA programme is supported by Educational Psychologists and is based on the idea that children learn best when they feel emotionally secure and supported.

Our ELSAs are trained by Educational Psychologists to provide planned support for children who may be experiencing emotional or social difficulties. Support is usually provided on a one-to-one basis, although small group work may sometimes be used, particularly to support friendships and social skills.

Sessions take place in our ELSA room, which offers a calm, safe and welcoming space where children can talk and feel listened to.

What can ELSA support with?

ELSA support may help children with:

  • Understanding and managing their emotions

  • Building confidence and self-esteem

  • Developing social and friendship skills

  • Managing anger and behaviour

  • Coping with loss or bereavement

  • Learning relaxation and calming strategies

  • Managing change or transition

How does ELSA support work?

Children may be referred for ELSA support by their class teacher, a senior leader or the SENDCo. We then consider each child’s needs and decide on the most appropriate support. Some children may take part in a weekly ELSA programme, while others may benefit from strategies being used within the classroom.

ELSA programmes usually run for 6–12 weeks. Sessions are planned to help children develop skills and strategies so they can manage their emotions and relationships more confidently.

Supporting – not fixing

ELSA support is about supporting children, not fixing problems for them. ELSAs aim to build trusting relationships and provide a safe space where children can talk openly about their thoughts and feelings.

For children with more complex or longer-term needs, ELSA support may focus on specific areas. Where appropriate, Mrs Turner may discuss additional support options with parents, such as referrals to CAMHS, the school nursing team or other external services.

Further support

If you have any concerns about your child’s emotional wellbeing, please speak to your child’s class teacher in the first instance. You may also find helpful information and links on our Mental Health and Wellbeing page.

 

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